Cancellation Policy
At Virohan Global LLP, we understand that business needs can change, and cancellations may sometimes be necessary. However, all sales, purchases, and agreements for the supply or delivery of goods or services are conducted solely between the users of the Platform. The Virohan Global LLP does not intervene in these transactions, and the ability to cancel an order is entirely dependent on the terms agreed upon by the buyer and the seller.
Before proceeding with any agreement or purchase, we encourage users to thoroughly review the terms and conditions set by the other party. This includes understanding the cancellation policies outlined by the seller. The Virohan Global LLP does not guarantee or facilitate the cancellation of orders, as our role is limited to providing a platform for users to connect.
For any disputes or issues regarding cancellations, users are encouraged to communicate directly and resolve the matter amicably. The Virohan Global LLP does not act as a mediator or arbitrator in these scenarios.
Refund Policy
The Virohan Global LLP does not process or facilitate refunds for any transactions conducted on the Platform. Refunds, if applicable, are entirely governed by the terms agreed upon between the buyer and the seller. Users are advised to carefully verify the refund policies of the other party before entering into a transaction.
Our Platform operates as a neutral intermediary, and we do not take responsibility for ensuring the quality, legality, or authenticity of the products or services offered. Any issues related to refunds must be resolved directly between the parties involved. The Virohan Global LLP will not be held liable for any losses, delays, or disputes arising from transactions conducted on the Platform.
In the event of disputes, users are encouraged to communicate and attempt to reach a resolution in good faith. For additional support or guidance, feel free to reach out to us at the provided contact email.
No Return Policy
Since Virohan Global LLP deals with B2B sourcing, supplier coordination, customized product requirements and trading support, products once confirmed, processed, customized, packed or dispatched are generally not eligible for return unless specifically agreed in writing before order confirmation.
